Keep your firmware upda-to-date
Updating firmware is crucial as it often includes vital security improvements, bug fixes, and enhancements to functionality. Keeping firmware up to date ensures that a device runs smoothly.
Updating to the Latest Firmware
Make sure you are near your device when updating the firmware
Make sure the grow box is connected to the app.
Open the hey abby app and the firmware update notification should appear.
Please ensure you do not perform any operation during the firmware update. After the update, please have a full reboot to ensure the cache is cleared. Also, a re-pair might be needed (Don't worry, your plant info won't be lost)
What if there is no firmware pop up?
Typically, this issue occurs if the grow box is not connected to the app. Establish a connection first.
How do I know if I have the latest version
Go to settings and click current firmware.
You will see a pop up saying that your firmware is up to date.
After upgrading the firmware
Some users might encounter the following post-update:
The grow box is missing from the device list.
Plant data or calendar progress is lost.
Incorrect subscription details.
These issues can usually be resolved by re-pairing/connecting. For ongoing problems, contact [email protected] for assistance.