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Troubleshooting Guide | Water Temperature Reading Issues
Troubleshooting Guide | Water Temperature Reading Issues

Learn how to troubleshoot and fix water temperature reading issues in your Hey abby grow box with our comprehensive guide.

Updated this week

In this comprehensive article, we will address common problems associated with water temperature readings in your Hey abby grow box kits.

Follow our step-by-step solutions to ensure your cannabis plants receive the ideal water temperature for healthy growth. Let's dive in and resolve these issues together!

Common Water Temp Reading Issues:

  1. The temperature shown on the knob screen or in the app seems off. There's a noticeable gap between it and the actual temperature.

    common abnormal readings

  2. The water temperature remains constant.

Solution 1:

  • Clean the sensor's surface with a tissue or cotton cloth to remove any dirt or debris.

  • Afterward, power off the device for 5 minutes before restarting it.

  • Check if the water temperature reading has returned to normal.

    Hey abby water temperature reading issues-how to fix

Solution 2:

If the problem persists after trying Solution 1, please follow these steps to examine your device:

  1. turn off the device;

  2. Open the back cover and check if the cable connector is loose;

    troubleshoot Hey abby water temperature readings showing "0"

    Remove the 8 screws

  3. Re-plug the cable securely;

    Unplug it and plug it in again

  4. Power the device back on and observe whether the readings are now accurate.

Solution 3:

If the methods above don't resolve the issue, feel free to contact our support team for further assistance.

Tips:

Because water temperature significantly impacts plant growth, we advise cleaning any stains on the surface of the water temperature sensor after each growth cycle.

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