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Troubleshooting Guide | Water Temperature Reading Issues
Troubleshooting Guide | Water Temperature Reading Issues

Learn how to troubleshoot and fix water temperature reading issues in your Hey abby grow box with our comprehensive guide.

Updated over 7 months ago

In this comprehensive article, we will address common problems associated with water temperature readings in your Hey abby grow box kits.

Follow our step-by-step solutions to ensure your cannabis plants receive the ideal water temperature for healthy growth. Let's dive in and resolve these issues together!

Common Water Temp Reading Issues:

  1. The temperature shown on the knob screen or in the app seems off. There's a noticeable gap between it and the actual temperature.

    common abnormal readings

  2. The water temperature remains constant.

Solution 1:

  • Clean the sensor's surface with a tissue or cotton cloth to remove any dirt or debris.

  • Afterward, power off the device for 5 minutes before restarting it.

  • Check if the water temperature reading has returned to normal.

    Hey abby water temperature reading issues-how to fix

Solution 2:

If the problem persists after trying Solution 1, please follow these steps to examine your device:

  1. turn off the device;

  2. Open the back cover and check if the cable connector is loose;

    troubleshoot Hey abby water temperature readings showing "0"

    Remove the 8 screws

  3. Re-plug the cable securely;

    Unplug it and plug it in again

  4. Power the device back on and observe whether the readings are now accurate.

Solution 3:

If the methods above don't resolve the issue, feel free to contact our support team for further assistance.

Tips:

Because water temperature significantly impacts plant growth, we advise cleaning any stains on the surface of the water temperature sensor after each growth cycle.

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