Efficient device management starts with knowing the serial number (SN) of your Hey abby Grow Boxes. We've simplified the process into a couple of steps. Whether you want to check it on the device or within the app, follow our straightforward guide.
Checking the SN Sticker on the Device
On the upper back of your Hey abby machine, you'll find a sticker displaying the SN (see the image below).
Checking Through the APP
If you have just one device linked to your account, follow these steps:
Navigate to the Settings section;
Look for SN information.
Remember that for the SN to be visible on the app, your device must be connected to your hey abby APP account.
If you're managing multiple Hey abby devices under your account, here's how to proceed:
Access the Device Manager from the Settings;
Choose the specific device you want to view;
Return to the Settings and locate the SN information.